London - SAS Global Communications, an international provider of managed and professional network services, has signed a deal with Barloworld Handling, the material handling arm of Barloworld and largest independent distributor of forklift trucks in the world, to design and install a new QoS (quality of service) enabled wide area network (WAN). The deal will see SAS link Barloworld Handling’s 75 sites across Europe and North America. This network will support all of the company’s voice, data and video communications, and has been designed to maximise availability and performance across the company’s infrastructure.
To connect Barloworld Handling’s headquarters in Maidenhead, UK and Charlotte, US, as well as a network of logistic support centres and training facilities on both sides of the Atlantic, SAS designed an infrastructure using BT IP Clear Reach to link the company’s European operations and Verizon Private IP for those in the US. SAS will establish performance thresholds to ensure application delivery and availability across the network and, once the installation is complete, will monitor, manage and support the complete infrastructure. It will also administer the fault resolutions process and carrier management on behalf of Barloworld Handling.
Given the size and scope of the project, Barloworld Handling wanted a managed communications solution that went beyond traditional carrier-based offerings, which are generally limited to bandwidth and throughput guarantees, and could provide proactive monitoring and support of all devices and applications, no matter where they are located. SAS was selected, not only for its ability to build, manage and support international converged application infrastructures using best-of-breed vendor solutions, but also for its commitment to ensuring the success of the project. A team of communications engineers from SAS will be on-site to personally undertake the installation of equipment and applications at all 75 sites included in the project.
“The fact that SAS isn’t tied to any particular vendor means it’s the ideal partner to implement our new network,” said Rob Tennant, IT director, at Barloworld Handling. “It would be very risky to build an international, 75 site WAN, incorporating multiple carrier networks supporting mission critical voice, video and data devices and applications, without the help of a partner with the vendor relationships and knowledge to design the best possible solution for our business.”
“We’re delighted to win a contract with such a major force in global distribution,” said Charles Davis, CEO of SAS Global Communications. “Adding multimedia applications to any network, whatever its size, is never a decision to be taken lightly. It requires meticulous planning and preparation to ensure the network is voice and video-ready. By adding QoS to its new network, Barloworld Handling will have reassurance that each and every application is afforded the appropriate resources, this way it will be able to make full use of its new network from day one.”
Barloworld Handling is one of the divisions of Barloworld, which provides global distribution services for companies including Avis, Caterpillar and Hyster.
SAS recently published a whitepaper entitled ‘How to guarantee QoS for IP telephony and unified communications’ which is available to download from http://www.sas.co.uk/Company/Research.asp. A webcast on the same topic is also available on-demand and free-of-charge to registered users at www.sas.co.uk/webevents. This webcast is part of a larger series designed for IT and telecoms managers who would like technical advice and expert recommendations on implementing converged networks. Future topics will include ‘Identifying if your existing equipment will work with IPT’ and ‘Scoping your IP telephony project for an RFP’