London- SAS Global Communications, an international provider of managed and professional network services, today announced that it has signed a five-year managed services deal with Euro Car Parts (ECP), the UK’s largest independent supplier of car parts, tools, accessories and garage equipment. The contract, worth £3m over 5 years, will see SAS take responsibility for ECP’s entire network estate of over 70 sites, including all of the company’s voice and data communications. It is expected to make a dramatic improvement in the provision of network services and reduce down time.
ECP was introduced to SAS in 2008 after several previous attempts to resolve the company’s network problems with existing service providers proved unsuccessful.
“Our infrastructure is crucial to the business; amongst other things it runs our phone system and our ERP system – everything that allows customers to effectively transact with us,” said David Bevan, Director, “so we needed a first-class, world-class company to support it, and we’re confident we’ve found that in SAS.”
As part of the agreement, SAS will provide managed services to ECP for its entire network estate, including support for its WAN, LAN and VPN, as well as all circuits, firewalls, switches and access points.
ECP is also planning to migrate from its hosted IP telephony service to a Cisco premises-based solution, and SAS will take responsibility for this as well, providing monitoring services for the network and all data and equipment, including CoS and real time voice monitoring.
In addition to its managed services agreement, SAS will also implement a new managed MPLS network for the company, based on BT’s IP Clear technology. This will include the installation of Secure Plus diverse dual routed circuits at the company’s Wembley headquarters and its Hungerford data centre, along with a third circuit at its Bristol office for business continuity; public Internet VPN circuits will be installed at each branch office to provide local failover for the network.
SAS’s physical infrastructure team will be responsible for ensuring that all structured cabling is correctly installed to support the new network, and will also provide wireless enablement to allow access for the company’s mobile users.
Whilst the network installation project is scheduled for completion by the end of December 2009, SAS's managed services will commence almost immediately.
“Selecting a managed services partner is never an easy decision so we’re delighted to have secured such a major contract with ECP,” said Charles Davis, CEO of SAS Global Communications. “Over the coming months, we hope to demonstrate the depth of our experience in both network and applications environments and provide ECP with an infrastructure that will not only guarantee the performance and availability of its applications but will also protect the revenue and growth opportunities of the business.”