London - SAS Global Communications, an international provider of managed and professional network services, has signed a deal with refrigeration specialist, Dean & Wood, to implement a new WAN infrastructure and provide managed services for the company’s 15 site estate.
Dean & Wood was introduced to SAS following a decision to move its network contract to BT.
“We were impressed when we visited SAS and saw its facilities and met the people,” said Martin Jelinek, IT manager for Dean & Wood. “SAS is ideal for us as it’s small enough to provide a personal service but large enough to have the skills and experience we need.”
Martin was also impressed by SAS’s willingness to demonstrate its capabilities without commitment.
“Even before we signed the agreement, SAS took on a problem with Microsoft Exchange that had been hanging over us for 2-3 weeks and solved it immediately,” said Martin.
In the first stage of the project, SAS will roll out BT’s MPLS network, IP Clear, to 15 sites across the UK and Ireland, and will implement public VPN connectivity for staff requiring access from home. The VPN will also act as a failover network for IP Clear.
“As a consequence of going with BT for our WAN, we’ll now have more speed, better technology and significant financial savings,” said Martin.
In addition to its WAN installation, SAS will also provision a large Internet feed for Dean & Wood, along with new Cisco firewall and VPN equipment to terminate the circuit. SAS’s network engineering team will configure and connect all equipment and migrate the company from its existing network to IP Clear.
Since Dean & Wood’s BT circuits will be provisioned on a wires-only basis, SAS will provide project management for the rollout of all network components and will also take responsibility for managing and supporting the new infrastructure post-implementation; providing 24/7 managed services from SAS’s network operating centre near London in the south east.
“Apart from the additional reporting functionality we can get with SAS, we’re also looking forward to its enhanced technical expertise and improved support,” said Martin. “I think we’ve already had enough experience with the company to feel confident that if we have a problem with any of our circuits, SAS will be proactive and know about them first.”
“Enterprises have always wanted the technology that the larger carriers can provide but increasingly, we’re finding that many now prefer to manage that technology in partnership with smaller managed service providers who can give them customer recognition as well,” said Charles Davis, CEO of SAS Global Communications. “Our relationship with BT and the depth of knowledge and experience we have with its products means that customers like Dean & Wood can have the best of both worlds – the most advanced network technology available, and a really personal managed service.”