When deploying voice services, be it VoIP or SIP, the first time or tenth time, there will be questions raised about your network. Knowing how your network performance can impact your voice services puts you ahead of the curve when it comes to deploying voice.
It is as simple as like for like. If your network performs poorly, your voice service will perform poorly. But, as you will know, managing a network is not simple. When real-time changes need to be made and you’re fighting tickets from users, the last thing you want to do is look up which element of your network could be causing the reported issue.
Preparing a voice implementation has changed from a complex to a simple process over the years. Thanks to cloud based portals and rapid provisioning, configuration and administration is easy. But, if your network is not ready to implement voice, or network issues arise post implementation, you need to know how to handle them.
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