Professional services

View our Customer reviews

SAS professional services create secure, IP-based networks for all of your cloud or on-premise voice, video and data communications. Whether you’re upgrading an existing WAN, LAN or WLAN, or creating a totally new infrastructure, we can provide you with up-to-the-minute skills and implementation services to build and maintain the ultimate converged network for your business.

Consultancy services such as our technical design authority (TDA) and TDA audits will ensure you not only have the most accurate scope and specification for your network but you also have complete awareness of any interdependencies you need to accommodate between your new and existing infrastructure.

Our ‘right first time’ approach to service level management will save you hours of frustration, deciphering contract terms and conditions, and allow you to produce cast-iron SLAs for your carriers, application providers and hardware suppliers that protect you from virtually every eventuality.

When it comes to provisioning and project management, we select and train some of the best people in the market; both our project management and provisioning teams are Prince2 qualified which means you’ll have an audit trail for every aspect of your network’s design, from procurement and installation through to configuration and acceptance testing.

This continuous investment in training and certification means you can also benefit from the skills of our world class engineering team for your implementation and migration.

The full range of services available to you from our professional services portfolio includes:

• Infrastructure consultancy, including network strategy and implementation options
• Technical design authority (TDA) for network architecture and requirements specification, including all products, standards, interfaces, configurations and routing protocols planned for the final solution
• Carrier integration for network design and implementation
• Provisioning of UK and international circuit installation for voice and data services
• TDA audits and migration planning and support for carrier changes and upgrades
• Prince2 project management of complete network installations, from scheduling and implementation through to acceptance testing and system documentation
• Network installation and acceptance testing
• Deployment and management of configurations for hardware, applications and operating systems
• WAN optimization audits and implementation
• Management and revision of live technical documentation
• Systems migration and data integration
• SLA design and specification for carriers, application providers and hardware vendors
• Design and documentation of in-life support model
• Problem resolution and auditing services

Read what customers have to say about our professional services by visiting our case studies and customer reviews pages.

If you would like to learn more about our services, speak to one of our consultants using Live chat or call us on 08456 431431.