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Web events

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On-demand webcasts

How to implement unified communications on a global network
This webcast will help you understand the key requirements for deploying unified communications on a global basis; it will give you transparency into the world of carriers and show you who the real manufacturers and carriers are that can support a global network. By the end of this session you will know the issues that you will need to address and the decisions that must be made in order to create a global unified communications network for your business.

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Scoping your IP telephony project for an RFP
This webcast will give you a proven process for scoping your IP telephony project for an RFP. It will also highlight critical areas for review and integration, in particular, areas your product vendor is likely to overlook because they fall outside the boundaries of their responsibility.

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Identifying if your existing equipment will work with IPT
This webcast will help you understand how you can make your existing network IPT-ready, and give you a clear idea of the equipment and services that can be repurposed for your new environment. It will also provide you with essential knowledge for defining the technical specifications of your project, making you better informed for managing suppliers.

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How to support an IP telephony network
This webcast will show you how to set up and manage a proactive helpdesk environment for IP telephony and unified communications. We’ll also highlight the processes and systems you’ll need to adopt to ensure continuous availability of your voice applications. By the end of this session, you’ll know how to support the voice path from handset, switch and call control server, through to UC server, WAN or Internet and on to its final destination.

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Implementing an IPT-enabled mobile infrastructure
This webcast will show you how to avoid the common pitfalls of mobility and share with you our best-practise approach to planning, installing and integrating an IPT-enabled mobile network. It will also focus on the main priorities for supporting your mobile infrastructure, as well as offering proven techniques for proactive network management.

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How to guarantee QoS on your IPT network
This technical webcast will show you where QoS is required within your infrastructure to support IP telephony and unified communications, and how to achieve it. It will also give you guidelines on establishing benchmarks for testing and measuring QoS on your network, as well as providing recommendations for maintaining and proactively monitoring its delivery.

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Is IP telephony right for your business?
This webcast will show you where IPT adds value and how to determine if the technology is really appropriate for your business. It will also throw a spotlight on the most popular products in the market today, demonstrate that ‘not all IPT products are the same’ and provide a framework for identifying the best products for your environment.

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VoIP, IP telephony, IPC - what’s the difference?
This webcast examines the difference between VoIP, IP telephony and IPC and describes the types of business and networking infrastructures where each of these technologies will be most relevant.

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