Cisco IP telephony training

Cisco Call Manager system administration
This course delivers a technical foundation in Cisco Call Manager v4.x – 5.x. It is designed for network administrators and systems managers, providing essential skills for performing routing maintenance, administration and troubleshooting.

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Cisco Attendant Console
This course provides training on the Cisco Attendant Console features and functionality. It is designed for system support staff, telephone operators and other personnel responsible for answering and transferring incoming calls.

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Cisco IP telephony handset
This course delivers comprehensive training on the configuration and deployment of Cisco IP handsets and associated applications, including 7905, 7912, 7910, 7940, 7960 and 7970 handsets and associated applications. The course is designed for anyone who needs to use a Cisco IP handset or soft phone.

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Cisco basic Unity systems administration
This course is designed for system administrators and other technical staff responsible for managing and supporting Cisco Unity systems. It provides an introduction to the functionality and operation of the system.

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