Unified communications consultancy solutions

Bespoke unified communications workshops deliver a deep emersion in the technology available for voice, data and video convergence. Developed around your organisation’s needs, these customised one-day events will help you map your UC business requirements to your current applications, infrastructure and operations to understand any technical issues or challenges you may need to overcome. They’ll also show you how to model unified communications within your infrastructure to extend its business and technical benefits across the enterprise. As part of the programme, SAS can also help you design and deliver your own UC workshop if you need to promote the technology to other stakeholders in the business.

Unified communications test system design and delivery provides you with a modular and scalable appliance and test strategy for benchmarking unified communications within your infrastructure. The appliance which is designed to the technical specifications of your network features IP handsets, soft phones, analogue converters, UC operating system and unified messaged technology, PoE and CoS supported switches, SRST routers and more. The appliance is also self contained and portable making it ideal for use at offsite meetings and demonstrations.

The unified communications integration review examines the capability and capacity of your existing voice network to interface and operate with unified communications. SAS acts as a facilitator for technical dialogue between you and your phone system’s vendor on the viability of integrating with UC, as well as documenting your business requirements for unified communications and any system changes agreed. We will also conduct a connectivity audit to establish the network load from call centres, regional offices and remote or mobile workers to ensure that the integration project is accurately scoped.

Unified communications pilot design helps you set up and manage one or more test sites for evaluating the technology and organisational fit of unified communications. If your pilot involves separate businesses within your organisation, we are happy to coordinate these projects on your behalf. The SAS UC response centre provides on-site or remote network support for technical issues resolution, and your SAS strategy consultant is available throughout for any advice you may require on contingency or project management.

Unified communications readiness analysis targets your existing LAN and WAN infrastructure to identify its capability for supporting converged applications, as well as helping you to scope the technical specifications and project plan for any upgrades or enhancements needed. Readiness analysis also looks at the way you use telephony and highlights how unified communications can be most beneficial to your business.

Unified communications project road mapping provides you with a defined and documented strategy for rolling out unified communications within your organisation. Whether by business area, department or user type, SAS can help you develop implementation approaches that align with your organisation structure and satisfy regulatory compliance.

The unified communications project response centre gives you immediate telephone access to expert advice and network support for the life time of your project and beyond. Our consultants offer broad based strategic, technical, product and project management skills across a wide selection of IT and communications technologies.