Disaster recovery solutions
The SAS Group’s disaster recovery solutions are designed to prevent business interruption caused by systems failure or downtime, and provide the facilities, systems, tools and data to ensure continuous operation in the event of total data loss or disaster.
With more than 15 years experience in business continuity consultancy, we can offer in-depth advice on ICT risk analysis, DR strategy and policy, recovery testing, incident management, recovery systems and technology. Our expertise with systems for convergence and unified communications will also ensure the protection and continuous availability of essential voice and data services. SAS disaster recovery solutions are available as a fully managed network service or on a project implementation basis.
Solution features
Disaster recovery risk assessment provides in-depth analysis of systems and business vulnerabilities including regional and international installations, and enumerates the financial and operational impact of threats to data availability and business continuity.
Disaster recovery strategy establishes the optimum systems, technologies, resources and procedures required to minimise the effect of an ICT emergency.
Disaster recovery testing provides validation of new or existing recovery policies, by applying exhaustive testing scenarios to all elements of the business continuity plan.
Disaster recovery training ensures enterprise-wide awareness of business continuity procedures and responsibilities, and minimises recovery time following systems downtime.
Disaster recovery policy development delivers a consolidated repository of all physical and logical procedures to be followed in the event of an ICT incident or disaster.
Incident management provides proactive outsourced monitoring and incident handling for single or multi-site installations. We offer a single point of contact for all ICT availability issues and deliver customised analysis and reporting for ongoing DR risk assessment.
LAN/WAN configuration provides analysis, specification, documentation, benchmarking and backup of all network and mobile infrastructure settings, and includes offsite storage of configuration data and a single-point-of-contact support for configuration issues.
Delivery specifications
Disaster recovery risk assessment
- Definition of system processing environment and functionality (including hardware, software, data, services and IT resource)
- Identification of system and data sensitivity
- Identification of system and data criticality
- Identification of interoperability and interdependence of systems
- Scored analysis of business impact and residual risk by system component
- Benchmarking for risk acceptance
- DR prioritisation of system components
- Risk assessment reporting
Disaster recovery strategy
- Availability/downtime cost analysis
- DR systems benchmarking
- Development of DR inventory and identification of services replacement cost for insurance coverage
- Definition of requirements specification for
- Alternative business process handling strategy
- Priority of recovery
- IT systems back-up and recovery strategy
- Premises and essential equipment back-up and recovery strategy
- Customer service back-up and recovery strategy
- Administration and operations back-up and recovery strategy
- Documentation of back-up and recovery strategy
Disaster recovery testing
- Definition of DR test plan and methodology
- Application of partial or full cycle testing methodologies (including checklist, walk-through, simulation, parallel and full interruption)
- Implementation of communications, data storage, ICT infrastructure, and environmental DR testing modules
- DR test plan auditing and maintenance
- Analysis of DR policy against actual state of ICT and business environment
Disaster recovery training
- Benchmarking DR training programmes against actual ICT infrastructure, systems and environment
- Individual and group staff assessments for DRT training
- Development and implementation of structured training programmes for beginners, intermediate and advanced system users
Disaster recovery policy development
- Analysis, definition and documentation of physical and logical procedures for ICT systems recovery
- Itemisation of policy roles and responsibilities for owners and stake holders
- Definition of company training requirements and DR testing schedules
- Definition of change controls and maintenance procedures for policy updates
- Benchmarking policy compliance with FSA, BS7799 and other regulatory standards
Incident management
- Development of ICT systems and software inventory, and requirements mapping to contingency suppliers
- 24/7 monitoring of IT and communications hardware, software and services
- Offsite storage facilities for backups and fail over systems
- 4 and 8 hour provisioning of replacement hardware and software
- Onsite or secure remote VPN recovery options
- Data recovery services for systems configuration and application data
- Incident management of 3rd party service providers
- Client access to ITIC compliant online reporting and statistical monitoring
LAN/WAN configuration
- Analysis, documentation and archiving of all network configurations
- Benchmarking of network configurations, patch and firmware levels against industry standards
- Specification of network configurations for security and performance
- Configuration version control and remote monitoring
- Configuration support, including rollback and full systems recovery
The SAS Group’s disaster recovery solutions are available nationwide and are serviced by our UK operations in London and the South East. For more information on SAS disaster recovery solutions, contact us now.