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Disaster recovery risk assessment provides in-depth
analysis of systems
and business vulnerabilities
including regional
and international
installations, and
enumerates the financial
and operational impact
of threats to data
availability and business
continuity.
Delivery specifications
- Definition of system processing environment and
functionality (including hardware, software, data,
services and IT resource)
- Identification of system and data sensitivity
- Identification of system and data criticality
- Identification of interoperability
and interdependence of systems
- Scored analysis of business impact
and residual risk by system component
- Benchmarking for risk acceptance
- DR prioritisation of system components
- Risk assessment reporting
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Disaster recovery strategy establishes the optimum
systems, technologies,
resources and procedures
required to minimise
the effect of an ICT
emergency.
Delivery specifications
- Availability/downtime
cost analysis
- DR systems benchmarking
- Development
of DR inventory
and identification
of services replacement
cost for insurance
coverage
- Definition of
requirements specification
for
- Alternative business process handling strategy
- Priority of recovery
- IT systems back-up and recovery strategy
- Premises and essential equipment back-up and recovery strategy
- Customer service back-up and recovery strategy
- Administration and operations back-up and recovery strategy
- Documentation of back-up and recovery strategy
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Disaster recovery testing services provide validation
of new or existing
recovery policies,
by applying exhaustive
testing scenarios
to all elements of
the business continuity
plan. We provide a
complete portfolio
of services, from
concept and planning
to implementation
and results analysis.
Delivery specifications
- Definition of
DR test plan and
methodology
- Application
of partial or
full cycle testing
methodologies
(including checklist,
walk-through,
simulation, parallel
and full interruption)
- Implementation
of communications,
data storage,
ICT infrastructure,
and environmental
DR testing modules
- DR test plan
auditing and maintenance
- Analysis of
DR policy against
actual state of
ICT and business
environment
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Disaster recovery training ensures enterprise-wide
awareness of business
continuity procedures
and responsibilities,
and minimises recovery
time following systems
downtime.
Delivery specification
- Benchmarking DR training programmes against actual ICT infrastructure,
systems and environment
- Individual and group staff assessments for DRT training
- Development and implementation of structured
training programmes for beginners, intermediate and advanced system users
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Disaster recovery policy development delivers a consolidated
repository of all
physical and logical
procedures to be followed
in the event of an
ICT incident or disaster.
Delivery specifications
- Analysis, definition and documentation of physical and logical procedures for ICT systems
recovery
- Itemisation of policy roles and responsibilities for owners and stake holders
- Definition of company training requirements and DR testing schedules
- Definition of change controls and maintenance procedures for policy updates
- Benchmarking policy compliance with FSA, BS7799 and other regulatory standards
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Incident management provides a proactive outsourced
monitoring and incident
handling service for
single or multi-site
installations. We
offer a single point
of contact for all
ICT availability issues
and deliver customised
analysis and reporting
services for ongoing
DR risk assessment.
Delivery specifications
- Development of ICT systems and software inventory, and requirements
mapping to contingency suppliers
- 24/7 monitoring of IT and communications hardware, software and services
- Offsite storage facilities for backups and fail over systems
- 4 and 8 hour provisioning of replacement hardware and software
- Onsite or secure remote VPN recovery options
- Data recovery services for systems configuration and application data
- ncident management of 3rd party service providers
- Client access to ITIC compliant online reporting and statistical monitoring
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LAN/WAN configuration services provide analysis, specification,
documentation, benchmarking
and backup of all
network and mobile
infrastructure settings,
and include offsite
storage of configuration
data and single-point-of-contact
support for configuration
issues.
Delivery specifications
- Analysis, documentation
and archiving
of all network
configurations
- Benchmarking
of network configurations,
patch and firmware
levels against
industry standards
- Specification
of network configurations
for security and
performance
- Configuration
version control
and remote monitoring
- Configuration
support, including
rollback and full
systems recovery
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