Solutions and pricing
UK support services |
 |
 |
 |
| Project
title |
UK support services |
| Industry
sector |
Education |
| Business
description |
Language schools |
| No
of company employees |
300 world wide |
| Company
locations |
4 UK sites |
| Location
of company HQ |
Alton |
| Technical
infrastructure |
HP ProLiant servers, MS Active
Directory and Exchange, Cisco
routers and firewalls |
| Project
requirements |
Provide an outsourced support
service for the management
of the company's entire application,
network and communications
infrastructure |
| Project
description |
Provision of:
- Hardware remote
and telephone support
for all HP and Cisco
network devices,
including servers,
server peripherals,
printers and desktops
- Software remote
and telephone support
for all MS and Symantec
server software
products, including
Windows 2003, Exchange
2003, Symantec Back
Up Exec, Cisco IOS
- Remote desktop
support for Office
applications
- On site engineering
support to carry
out local administration,
moves and changes
at all offices
- Proactive real
time network monitoring
to ensure high levels
of system availability
- Documentation
for system functionality
and operations
|
| Products
supplied |
None |
| Total
project cost |
£34,000.00 |
|
|
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|
