| • |
Implementation of network
audit to identify protocol
utilisation and IP requirements |
| • |
Design of new Cisco
based infrastructure
including Internet security,
remote access and failover
systems |
| • |
Management of Cisco
approval of infrastructure
design |
| • |
Design of migration
path from BinTec routers
to Cisco systems |
| • |
Definition of acceptance
criteria for Internet
security and remote access
systems, including failover,
performance, authentication,
fault tolerance, traffic
utilisation |
| • |
Soak testing of systems
prior to handover to
trial user group |
| • |
Installation and configuration
of new Cisco Internet
security and remote access
solution, and integration
with legacy systems |
| • |
Migration of all applications
and users to new Cisco
security infrastructure |
| • |
Documentation of all
new systems and definition
of change control procedures
for hardware configurations |
| • |
Administration training
for new systems management
and home-office installations |
| • |
Hardware and software
support, including Cisco
IOS configuration management
and upgrade compatibility
testing |
| • |
Ongoing monthly service
reviews focusing on availability,
throughput and utilisation,
firmware upgrades for
latest protection, and
regular security penetration
testing |
