| • |
Data collection of
all HP ProLiant server
hardware and HP peripherals,
including serial numbers,
hardware configurations,
IP addresses, and firmware
levels |
| • |
Definition of standard
HP firmware configuration
and installation of HP
Insight manager software |
| • |
Definition of standard
HP Insight Manager configuration
and monitoring levels |
| • |
Installation of standard
HP Insight manager software
on each server and connectivity
to SQL server for central
data collection |
| • |
Coordination of HP
CarePack registration
for all HP hardware |
| • |
Configuration of
secure VPN tunnels to
enable remote access
to each server for proactive
monitoring |
| • |
Configuration of
alert thresholds and
connectivity to SAS |
| • |
Implementation of
reporting structure as
well as incident management
procedures, including
hardware replacement |
| • |
Implementation of
monthly systems availability
and incident reporting |
| • |
Provision of web
based client access to
real time monitoring
systems |
