Customer reviews: Managed communications services
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| Managed
communications services contract renewalRPS
Working with SAS allows us to have the UK and international
networks we want without having to deal with the day-to-day management of
our carrier. Whether we’re placing an order for a new line, ...moreinstalling
new circuits or having a router configured, SAS project manages the entire
process quickly and seamlessly, and so far, without problems.
| Managed
CommunicationsVanquis Bank
SAS provides managed communications services to Vanquis
Bank, including proactive monitoring of our core WAN infrastructure. However,
when we first started working with SAS, we did have some concerns ...moreabout
the quality of its technical team but as soon as we raised these with the
company, it took immediate steps to address the situation and this has led
to a vastly superior service from the SAS NOC.
| Internet
provisioning and services transferAssael Architecture Limited
Assael Architecture needed to move its Internet connectivity
to a new lease line connection. SAS provisioned the lease line and transferred
the new settings across, ensuring that all of our existing s ...moreervices
continued to operate as normal. We were extremely happy with the work that
SAS carried out, in particular we were impressed with the availability of
project and support staff, who were on-hand whenever we needed advice and
help; they were also extremely professional during the transfer of services.
| Private
Corporate WAN SolutionCambian Healthcare Limited
I have been working with SAS in excess of 4 years
and during that time have managed the provision of an MPLS IP CLear WAN
service to meet initial business requirements and subsequently during a
major ...moreexpansion
to the company. Both projects were managed very efficiently and effectively
and SAS have shown themselves to provide a first rate support service both
at the shop floor level and at board Level. The uptime of the network is
close to 100% and any outages (normally due to BT) are quickly dealt with
in a pretty much seamless manner. My company is one enjoying fast growth
and the managed provision of new WAN tails ensure that the necessary IT
solutions are provided to the new business growth as required. SAS have
proven to be an effective partner and their customer service is excellent.
| International
WAN UpgradeTidewell Solutions Limited
The project was to replace an existing public VPN
to an CoS-enabled MPLS WAN for my client who has 88 sites in the UK, US
and Europe.
SAS managed the scoping of the project, highlighted clients sy ...morestems interdependencies as well as managed the outgoing carrier, as well as the incoming carrier, to deliver a seamless migration with no interuption of service to any office.
Further SAS now manage all moves, adds, changes, faults and billing issues with the carrier for voice and data services - as well as fully managed WAN services.
The WAN now provides the basis for the upcoming IPT and video conferencing projects.
I would receommed SAS to any prospective client.
SAS managed the scoping of the project, highlighted clients sy ...morestems interdependencies as well as managed the outgoing carrier, as well as the incoming carrier, to deliver a seamless migration with no interuption of service to any office.
Further SAS now manage all moves, adds, changes, faults and billing issues with the carrier for voice and data services - as well as fully managed WAN services.
The WAN now provides the basis for the upcoming IPT and video conferencing projects.
I would receommed SAS to any prospective client.
| WAN
infrastructure projectSummerhill Interiors
Our previous WAN was unfit for purpose; regular prolonged
outages hindered our ability to service customers and were a constant drain
on resources. When we decided to centralise our IT systems, it wa ...mores
imperative that we overhauled our network infrastructure at the same time.
By comparison, our new WAN has gone down just once in the last four months,
and even then our employees, supplier and customers were completely unaware
of any issue, the SAS Group ensured automatic failover to the back-up network.
With the SAS Group providing 24/7 monitoring of the infrastructure, as well
as managing our relationship with BT, we can benefit from an extremely robust
network without any of the burden of everyday management.