Projects and pricing

HP server hardware management and support

Project title

HP server hardware management and support

Industry sector

Finance

Business description

Credit cards

No of company employees

600

Company locations

3 UK sites

Location of company HQ

Chatham

Technical infrastructure

HP ProLiant Intel servers

Project requirements

To provide an outsourced service for managing support and proactively monitoring availability of the company's HP ProLiant server infrastructure

Project description
  • Data collection of all HP ProLiant server hardware and HP peripherals, including serial numbers, hardware configurations, IP addresses, and firmware levels
  • Definition of standard HP firmware configuration and installation of HP Insight manager software
  • Definition of standard HP Insight Manager configuration and monitoring levels
  • Installation of standard HP Insight manager software on each server and connectivity to SQL server for central data collection
  • Coordination of HP CarePack registration for all HP hardware
  • Configuration of secure VPN tunnels to enable remote access to each server for proactive monitoring
  • Configuration of alert thresholds and connectivity to SAS
  • Implementation of reporting structure as well as incident management procedures, including hardware replacement
  • Implementation of monthly systems availability and incident reporting
  • Provision of web based client access to real time monitoring systems
Products supplied

None

Total project cost
£15,000.00