Project overview
Senior Automotive
Project title
International VoIP
Company name
Senior Automotive
Industry sector
Manufacturing
Business description
Automotive products
No of company employees
400
Company locations
Crumlin - UK
Location of company HQ
Newcastle-upon-Tyne
Technical infrastructure
Cisco LAN and Public VPN WAN
Project requirements
Design and install a VoIP solution to operate between 5 international offices, enabling fixed cost voice and fax traffic and using existing WAN solution; achieve a 6 month return on investment
Project description
- Implementation of IPT communications infrastructure audit, including voice system and circuit analysis
- Project management of call plan design, internal dialling code mapping, number range selection, local carrier negotiations and acceptance testing criteria
- PBX integration and routing design, including table updates and configurations, and the allocation of extensions for VoIP calls
- Installation and configuration of VoIP systems, and testing with PBXs and LAN to ensure firewall operability and voice traffic prioritisation
- Implementation of acceptance testing with client site testing groups
- Roll out of new internal call plan for each office, connecting to PBX and LAN, and providing system training package for end users
- Hardware and software support of VoIP systems, including 24 hour replacement of hardware and remote support for configuration updates and troubleshooting
Products supplied
Multitech VoIP gateways, Cisco 2600 VPN routers,
Cisco PIX firewalls