Project overview
Coca Cola Enterprises
Project title
Remote worker upgrade
Company name
Coca Cola Enterprises
Industry sector
Manufacturing
Business description
European bottling of Coca Cola products
No of company employees
74,000
Company locations
431 sites worldwide
Location of company HQ
Uxbridge - UK
Technical infrastructure
BT ISDN 2 data lines, BT Speedway cards
Project requirements
Refresh the company’s legacy ISDN 2 based remote infrastructure with a DSL based VPN for 1400 mobile and remote staff providing:
- Seamless transfer to ADSL
- Project management to end users for coordination of BT services including line conversion to DSL, delivery of router and password creation
- One number for faults, billing, 1st and 2nd line technical support
Project description
- Installation audit of existing ISDN2 based estate and individual line checks for ADSL conversion
- Development of migration portal to manage BT line conversion, router delivery, password creation
- Project management and provisioning of corporate link for BT International Teleworker at CCE HQ
- Local coordination of all CCE remote staff for home delivery and commissioning of routers
- Design and implementation of DSL VPN solution for non BT service areas in Isle of Man, Channel Islands and Kingston-upon-Hull
- Ongoing project management of newly converted BT exchanges to allow broadband against remaining ISDN estate
- Provision of ongoing support for faults, billing, moves, adds and changes
- Ongoing monthly service reviews
Products supplied
1,400 BT Internet Teleworker solution, 1 x
34Mbps BT Central