How to scope an IPT and unified communications project for
RFP - December 2007
This white paper offers a proven process for scoping IP telephony and unified
communications projects for RFP. It also highlights critical areas for review
and integration, including areas which product vendors may overlook because they
fall outside the boundaries of the vendors’ responsibilities.
How to identify if existing network equipment will work with
IPT - November 2007
This white paper provides guidance on how to make an existing data network IPT-ready,
highlighting the equipment and services that can be repurposed for a converged
environment. It also provides essential knowledge for defining the technical
specifications of the project and managing suppliers.
How to support an IP telephony network -
October 2007
This white paper explains how to set up and manage a proactive support environment
for IP telephony and unified communications. Additionally, it highlights the
processes and systems required to ensure continuous availability of voice applications.
Guidance is also provided on how to support the voice path from handset, switch
and call control server, through to unified communications server, WAN or Internet
and on to its final destination.
IP telephony user survey United Kingdom update -
September 2007
This study provides an update on the 2006 survey sponsored by BT and SAS and
illustrates how the market has changed over the last 12 months. It also identifies
where changes have taken place in corporate buying and product selection, and
explores the impact of increased knowledge within the customer marketplace.
How to implement an IP telephony-enabled mobile infrastructure -
August 2007
This white paper provides advice on avoiding the common pitfalls of mobility
through following a best-practice approach to planning, installing and integrating
an IP telephony-enabled mobile network. It also focuses on the main priorities
for supporting a mobile infrastructure and outlines proven techniques for proactive
network management.
How to guarantee QoS for IP telephony and unified communications -
July 2007
This technical white paper provides a detailed explanation of where QoS is required
within a network infrastructure, to support IP telephony and unified communications.
It also provides guidance on how QoS may be achieved; offering guidelines on
establishing benchmarks for testing and measuring QoS on the network, as well
as providing recommendations for maintaining and proactively monitoring its delivery.
How to identify if IP telephony is right for your business -
June 2007
This white paper reviews the factors that enable a business to identify what,
if any, benefits it could derive from deploying IP telephony. It also offers
a product comparison for the two leading manufacturers in the market-place, and
provides a framework for identifying the optimum configuration for IP telephony.
VoIP, IP telephony, IPC - what’s the difference? -
May 2007
This white paper examines the differences between VoIP, IP telephony and IP communications
and describes the types of business and networking infrastructures where each
of these technologies will be most relevant.
Building an enterprise IP telephony network - March
2007
This technical white paper offers practical advice and techniques for deploying
converged voice, video and data networks. Using an hierarchical network topology,
it walks the reader through the physical process of building an IP telephony
network, discussing key areas in detail such as network components, integration
requirements and deployment options. It also provides guidance for product selection,
migration options, project resource and training, and many other areas.
The truth about IP telephony security - May 2006
IP telephony (IPT) has the potential to deliver many cost and operational benefits
to commercial organisations. Yet some organisations are deferring deployment
of IPT because of concerns about security. This document exposes some of the
myths about IPT security and provides guidelines for overcoming the real threats
that exist today.
Key considerations for planning IP telephony - May
2006
The technology for IP telephony (IPT) has now matured to the point where it has
become commercially viable for most enterprise infrastructures. Organisations
are no longer asking ‘why’ they should implement IPT but ‘how’.
This paper aims to deliver guidance on the IPT implementation process and act
as a checklist for project planning.
IP telephony user survey United Kingdom 2006 - March
2006
The UK market for IP telephony is now approaching maturity for most major industry
sectors. This study, sponsored by BT and SAS, provides analysis and comment
on the main drivers, concerns, infrastructure requirements and realities of
implementing IP telephony.
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