Articles
Trends in communication | Tuesday, November 11, 2008
There is no doubt that connectivity has become a commodity, the majority of network purchases are now price-based decisions; this has degraded margins for carriers and will continue to do so as Ethernet services are deployed over the coming years...
Are carriers destined for obsolescence? | Tuesday, August 12, 2008
It’s a well known fact that service levels in the carrier industry are poor. The margins within the telco products-sets for voice and data circuits are thin and have degraded consistently over the past eight years; to such an extent that the service ...
Where is outsourcing going in the 21st Century? | Tuesday, August 12, 2008
As another recession looms, the talk in the IT industry inevitably turns to outsourcing and total cost of ownership (TCO) modelling. But is outsourcing really understood in the convergence age...